customer service – Jenna Jamieson, Author

Reach out and touch a heart!

By Jenna Jamieson | February 28, 2018 | Comments 0 Comment

A day is often filled with lots of stressors, usually things that make life a bit chaotic, but there are so many little moments in-between that make life amazing and worth all those exhausting and stressful moments. As a teacher, I love the little things that make my students smile, laugh, and allow me to see a different side of them or witness them in a different light, even for just a minute or two.

I am like any tired teacher, CEO, janitor, parent, customer service representative, lawyer, doctor, etc because I am often overwhelmed by my post-it note reminders and to-do lists. I have had some tough days lately filled with anxiety, tears, and even questioning what I am doing as a teacher. I had a few patches with several complex situations (actually, three specific stressors) that made my life feel like it was spinning in circles.

During those spinning circles, there were two students that made an impact on my life. One student who had been struggling recently came to me and asked if I could help her with finding a job. As a Business Teacher, I was thrilled to be able to offer her assistance and that she showed such motivation by coming in after school to get help. I answered her questions and assisted with a resume. She was thrilled by the small amount of help that I had offered. The next day she came in very excited to tell me that she had an interview coming up. It was actually one of the first times I had seen her smile and saw such emotion in her personality. I was very excited for her. I congratulated her and told her I wanted updates on the job (basically so that I could cheer her on along the way as she started this new adventure).

This next young lady asked the most simple question, but it left a smile upon my face. She is a quiet student and I really haven’t gotten to know her that well since it’s a new semester. She’s always been very respectful and honest, but I could never tell whether she likes my class, hates my class, or just tolerates it since it’s her consumer education credit. She came up to me at the end of class and in the most innocent and sweet voice she said, “I applied for a job, Mrs. Jamieson.” I said, “That’s great, I hope you get it!” She followed that with, “I did the online application, but I have this feeling that I should call or do something else, but I don’t even know what I would even say.” I was impressed with her admission and how candid she was with me. After all, I didn’t realize she trusted me or felt comfortable in my class yet (mostly because she’s quiet). I said, “I would actually go to the place you applied and tell them you submitted an online application. Explain to them that you wanted to confirm that they received it and hope they contact you soon to discuss the position.” I explained to her that this gives the employer a chance to see her and it may set her apart from other applicants that don’t follow through after they submit the application. She told me she felt relieved about what would come next. She smiled and as she left, I said, “You know this means you have to keep me posted on your job prospects and how it goes!”

What’s the point of these two stories? It’s quite simple. Reach out and help others, touch their heart and in turn it will touch yours. These young ladies did just as much, if not more, for me as I did for them.

~jj

#ProjectKindnessBook

#AlwaysChooseKindness

Workout + Brainstorming…

By Jenna Jamieson | May 21, 2015 | Comments 0 Comment

I have been preparing multiple activities and sessions for the upcoming school year to teach business classes to high school students. It is an exciting new program that will be launching in August, and while business and health don’t necessarily seem like they go together let me explain what I mean. I have found that I often do some of my best brainstorming about activities, innovative thinking, creative projects, and life lessons to incorporate into the classroom during my workout. Two areas that don’t seem to fit together –business and health–yet I am able to pull them together in such a way that I get inspiration from an unlikely place! That is why some days my workout actually becomes a brainstorming session!

So much of the time things are very structured, such as when we should do things and how they should be done, but often times life, health, business, etc is unpredictable and may change over time. (Not that structure is a bad thing, but sometimes you have to move with the pace or flow and adapt based on the scenario. You may gain knowledge and inspiration based on those changes.) In other words, sometimes sitting down each day after school to make lesson plans, working on lesson plans at home, or continuously using the same materials doesn’t always work or fit the situation. Instead you may have to use a different approach, such as employing your surroundings to get inspiration throughout the day from things, places, and people, that at times, don’t even seem to connect with the classroom. The same can be said about working out. You have to look to different people, places, and things for inspiration and motivation to keep you going. You have to be willing to vary your workouts, adapt to change (i.e. workout at a hotel, workout in between meetings due to business travel, etc), and find ways to gain meaning from your workout (brainstorming, critical thinking, etc). Pulling experiences from the day and brainstorming might be ways to capture new workout methods or may take your mind off the task at hand. You might pull your inspiration from customer service, clinical trails, pilot projects, research analysis, computer development and technology, accounting, and so on. The list is endless. Some or all of those experiences may be the topic of your brainstorming ideas during your workout or could provide ideas for new ways to workout.

With that, I say happy brainstorming during your workout! It will provide inspiration, motivation, and ideas that may improve all facets of your life!

~jj